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Any Patient Segment. Program Type. Payment Method.

We are relentless in our pursuit to drive access, affordability and adherence

From claim submission to digital wallet in minutes

From the first interaction to everyday use, every step is designed to remove friction for the patient.

Affordability funds arrive ready to spend

A preloaded digital card lands in the patient’s inbox, no bank setup required.

A single step to validate and unlock the funds

One short verification screen, then the account is live and ready to use.

Balance, wallet and history in one clear view

Add to wallet, order a physical card and track every transaction in one place.

Paynela Patient Portal

Patients can manage their affordability funds on their terms with just a couple of clicks.

Upload documents right from your phone.

Our AI engine will process claims, determine eligibility and
distribute funds in seconds.

Simple and intuitive interface for managing your funds.

Balance, transaction history and distribution options in one dashboard.

Affordability funds arrive in full, ready to spend.

Adding funds to your digital wallet means you're ready to transact right away.

Affordability funds arrive ready to spend
A single step to validate and unlock the funds
UPLOAD IN SECONDS

Our AI engine will process claims, determine eligibility and distribute funds in seconds.

Simple and intuitive interface for managing your funds.

Adding funds to your digital wallet means you're ready to transact right away.

  • Real Client Example

Financial impact of transitioning from pharmacy copay card to direct-to-patient.

How we helped a real client reduce patient spend by going direct
$ 0 M
Reduction in patient spend
Savings are inclusive of Paynela program costs
Figures reflect a real client engagement. Results will vary based on program specifics.
Stat Donut
0%
reduction in
program spend

Saved — $20M

Anticipated patient spend — $125M

Claims processed
0 K+
Period measured
0 months
Claims processed
$ 0 M
Figures reflect a real client engagement. Results will vary based on program specifics.

AI-driven claims processing delivers speed, accuracy and efficiency

Processing large volumes of documents is slow and prone to errors. The models carry that load, so the program moves at the speed of the patient.

  • Process 1,000s of claims at 99% accuracy in under one minute
  • AI-powered segmentation and enrollment expedite the process
  • Deliver funds directly to patients' hands with DTP solutions